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How Operatives work in LoadSnap

Operatives are a receiving site's gate and weighbridge staff. What it is, why receivers manage operatives rather than drivers, how each role sees only its own screens, and what an operative does at the gate including rejections.

Operatives are the people who work on a receiving site, for example on the weighbridge. Used by receivers.

What it is

The records of your site staff, the operatives who log waste in at the gate. Receivers have back office staff and operatives, but unlike carriers they do not run drivers out on the road. Each role sees only the screens it needs, so an operative gets the weighbridge receipt form rather than collection capture.

Why it's there

You need to know who is logging receipts, and to give them their own access to do it. Operative records make that clean and accountable.

How it works

Add each operative and invite them to log in, including on a phone, to record receipts. At the gate the operative processes each vehicle: scans the carrier's code, weighs the vehicle in and out, and confirms the receipt on a single-page form built for speed, because a weighbridge handles many vehicles in a day. If a load cannot be accepted, the operative records the rejection and reason at the gate, and for hazardous waste this feeds the consignee return. Their activity is tracked against them in the record.

Related: Staff Manager. The receiver workflow. The tare, gross, net weighbridge workflow.

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