Getting Started
Everything you need to get going.
58 articles
- How to add somebody from your office to LoadSnapGiving somebody a desk login, and how that sits alongside driving and the weighbridge on one Team page.
- How to get the numbers out of LoadSnapTonnage, revenue, driver and container figures, and the recycling split for a customer who asks.
- How to set up a contract for regular workPutting a customer's regular collections and their agreed rates on a contract so the work and the pricing look after themselves.
- How to give a customer their own portalSending a producer their login so they can see their own collections and paperwork instead of ringing you for it. On the Business plan and above.
- How to keep track of your skips and containersKnowing which containers are in the yard, which are out on hire and which are missing.
- How to put drivers on vehicles for the dayCrewing your wagons, which is what decides whose phone the day's work lands on.
- How to add a vehiclePutting a wagon on your system, with DVLA filling in most of it for you.
- How to add a driver and get them onto the appPutting a driver on your system and sending them the link that opens LoadSnap on their phone.
- How to create a quotePricing a piece of work, sending it to the customer, and turning it into a job when they accept.
- How to take an enquiry and turn it into workLogging a customer who has rung in or filled your form, then turning it into a quote or straight into a job.
- How to log a load arriving at your siteRecording a load that has come into your transfer station or tip, and getting it ready to file with DEFRA.
- How to find a tip that will take your loadSearching the Environment Agency's register of permitted receiving sites in England by what each one is allowed to accept and where it is.
- How to find cheaper fuel and send it to a driverLive pump prices near a wagon, and pushing the cheapest one straight to the driver's phone.
- How to see where your drivers areThe Driver Map, what it does show, and what it does not.
- How the Driver Map works in LoadSnapThe Driver Map shows drivers, vehicles and jobs on a map for carriers. What it is, why a map view helps route planning, and how it sits among the Jobs…
- Sending LoadSnap emails from your own addressHave invoices and notifications reach your customers from your company address instead of ours, with the records to add in GoDaddy, Cloudflare or wherever your domain is managed. Pro plan…
- How to take work a broker has given youPutting a broker on file with the rates you have agreed, raising a job they handed over, and giving them their own booking link so their work arrives without an…
- How Hires work in LoadSnapWhat you have out with customers right now, how long it has been there, and the On Hire Report you send account customers each month.
- LoadSnap for brokers and dealersWhich screens a broker actually uses, and the one thing LoadSnap does not do for you.
- A job, from the phone call to the invoiceThe whole chain in order, so the individual screens make sense together.
- LoadSnap for tradespeople who carry their own wasteWhat the Trade plan is, who it is for, and the registration rule that decides whether it is right for you.
- How LoadSnap works when you collect and receiveWhat is different for an operator who runs collections and takes waste in on their own site, including who files to DEFRA.
- How to connect LoadSnap to Claude or ChatGPTAdd LoadSnap as a connector in Claude, ChatGPT or another AI assistant, so you can ask questions about your own loads, receipts and DEFRA filings in plain English.
- How to create an API keyLetting another system read your LoadSnap records, and how to shut it off again.
- How to add your own fields to LoadSnapAdding your own fields, like skip size or an internal reference, so your team records the things LoadSnap does not ask for as standard.
- How to use a LoadSnap Connect code at the gateWhen both the carrier and the site are on LoadSnap, one code brings the whole load across instead of retyping it.
- How to message your driversChatting to a driver inside LoadSnap so the conversation stays with the business rather than in somebody's WhatsApp.
- How Stock and Assets works in LoadSnapStock and Assets is where carriers track skips, ro-ros and other containers. What it is, why container visibility decides what work you can accept, and how assets feed the Scheduler…
- How Operatives work in LoadSnapOperatives are a receiving site's gate and weighbridge staff. Where their records live now, what an operative does at the gate including rejections, and how weighbridge access sits alongside driving…
- How Drivers work in LoadSnapDrivers are the people who carry waste out on the road. Where their records live now, how they get the app, and how driving fits alongside the other things a…
- How Vehicles work in LoadSnapVehicles is where carriers manage their fleet, with DVLA auto-fill, full DVSA MOT history, tax countdown, mileage trend and daily checks. What it is, why the vehicle is the limiting…
- How Assignment works in LoadSnapAssignment is LoadSnap's vehicle-first model: jobs go to vehicles, then vehicles are crewed with people on a date. What it is, why it matters in waste where vehicle capability and…
- How Producers work in LoadSnapProducers are a carrier's customers, the businesses whose waste you collect. What it is, why clean producer records matter for duty of care, and how you can give producers a…
- How Receiving Sites works in LoadSnapReceiving Sites is a carrier's saved list of the sites they tip at. What it is, why saving sites speeds up booking, and how it works with the Receiving Site…
- How Carrier Companies works in LoadSnapCarrier Companies is a saved list of the carriers you work with, used mainly by receivers. What it is, why receivers keep carrier records and registrations to hand, and how…
- How History works in LoadSnapHistory is the chronological audit trail across your LoadSnap account. What it is, why an audit trail matters for compliance, and how activity is recorded automatically for both carriers and…
- How Team works in LoadSnapTeam is one row per person: office staff, drivers and weighbridge staff together, with what each of them can get into. What it is, why one page replaced three, and…
- How Reports work in LoadSnapReports turn the data you already capture into insight on volumes, waste types, jobs and receipts. What it is, why reporting matters for you and for auditors, and how reports…
- Where your transfer notes and other paperwork liveFinding a waste transfer note, either in Documents or on the record for a particular customer, and how long they are kept.
- How Waste Code Search works in LoadSnapWaste Code Search looks up EWC codes across the full UK List of Waste, including hazardous status. What it is, why getting the code right matters, and how to search…
- How the Fuel Finder works in LoadSnapThe Fuel Finder shows fuel prices from UK government data, most useful to carriers. What it is, why fuel cost matters, and how it helps you find good value near…
- How the Receiving Site Finder works in LoadSnapThe Receiving Site Finder looks up permitted and licensed receiving sites you can save. What it is, why sending waste to permitted sites matters, and how to find and save…
- How the Carrier Finder works in LoadSnapThe Carrier Finder checks waste carriers, brokers and dealers against the Environment Agency register. What it is, why verifying registration matters, and how to search and save a carrier.
- How Collections work in LoadSnapCollections is where every load your drivers bring in lands, including the ones waiting to be signed off before anything is filed. What it is, how a load gets there,…
- Receiving sites, explainedA receiving site is a permitted site that takes waste in. How to add your site from the register or by hand, how receivers work from Receipts, and how the…
- Setting up LoadSnap: business type and first stepsWhen you sign up, LoadSnap asks what your business does and tailors everything to that. The five choices, what each step asks for, and where to go next.
- Messages, explainedMessages is a built-in one to one chat with your drivers and operatives, with mentions of jobs, loads and vehicles, photos and notifications. On the Business plan and above.
- How Events work in LoadSnapEvents is where carriers log road-side occurrences like accident reports and fuel expenses against drivers and vehicles. What it is, why it matters for a fleet, and how events are…
- Skip and container asset tracking and assignmentLoadSnap tracks your skips and containers as assets, assigns them to jobs and vehicles, and follows them through the deliver, exchange and collect cycle, all in the same place as…
- The producer portal: giving your customers free accessGive your producers free access to their own compliance records: their collections, their waste transfer notes, and carrier licence checks. Available on the Business plan and above, and free for…
- White-labelling LoadSnap with your own brandingPutting your logo and colours on your invoices, quotes, transfer notes, emails and forms, whether or not you use the producer portal. Pro plan and above.
- How the Jobs feature works in LoadSnapJobs is where carriers capture booked work. What a job is, why booked jobs matter even with ad hoc capture, how jobs are created, scheduled and assigned to vehicles rather…
- How the Scheduler works in LoadSnapThe Scheduler is where carriers plan booked jobs across vehicles and days. What it is, why planning matters once you take bookings, and how scheduled and unscheduled jobs are placed…
- How Enquiries work in LoadSnapEnquiries is where carriers capture incoming requests before they become quotes or jobs, so nothing is lost. What it is, why it matters, and how an enquiry flows into a…
- How Quotes work in LoadSnapQuotes is where carriers price up work and send proposals. What it is, why a recorded price matters, and how a quote flows from an enquiry into a job and…
- How Contracts work in LoadSnapContracts is where carriers manage recurring work for regular customers. What it is, why recurring work needs its own home, and how a contract generates jobs that flow into scheduling…
- Capturing your first loadSnap a photo, let the AI suggest the EWC code, sign, and you have a compliant record in under a minute.
- How to create a jobBooking a piece of work in, from the customer and the address through to the waste, the date and the price.